Refund policy
Exchange & Refund Policy
We want your little one to feel absolutely magical in every outfit! If something doesn’t fit or feel right, we’re happy to offer an exchange or refund within 7 days of delivery, as long as the conditions below are met.
💫 Eligibility Criteria
For Full-Price Items:
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Full return or item exchange allowed
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Request must be made within 7 days of delivery
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Item must be unused, unwashed, and in perfect condition
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All original tags and packaging must be intact
For Sale Items:
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Only size exchange is allowed
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No returns or refunds during sales.
Note: Custom or made-to-order pieces are not eligible for return, exchange, or refund. A flat ₹100 will be deducted towards return shipping charges for all return/refund requests.
💌 How to Request an Exchange or Refund
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Use the “Request a Return” button in the footer/mobile menu
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Once your request is approved, our shipping partner will generate a return request for you. Please attach the return label we share and send the parcel back with care.
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Don’t forget to keep the courier receipt and tracking details—just in case!
📦 Inside the Parcel, Please Include:
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Your name
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Contact details
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Order ID
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Your requested size for exchange or confirmation that you'd prefer a refund.
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Kindly ensure the return is completed within 7 days of delivery.
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Refunds are processed to the original payment method within 5–7 working days after we receive and inspect the item.
📍 Return Address:
6 Sehgal Colony, Court Lane, Civil Lines, Delhi – 110054
📞 Need help? Call or WhatsApp us at +91 9654222211
We’re here to make sure every experience with us is as joyful as our clothes! 💕✨